Delivery Information
Delivery is FREE of charge if order value is over £50.00 UK Mainland and Northern Ireland
(£4.95 for orders under £50.00)
All Product to Southern Ireland Including Velux are charged at a standard rate of £24.50 Per Order, Please contact us if you are outside these areas.
Loft Blinds
| Description | Lead Time |
|---|---|
|
All Genuine Velux Blinds Priority Options-(Light Beige (1085) & White (1025) Velux Blinds) Not Whiteline |
7-10 Days NEXT DAY |
| Genuine Colt Roto Loft Blinds |
NEXT DAYUnless otherwise advised |
| Genuine Fakro Loft Blinds |
2-3 Days Unless otherwise advised |
| Genuine Keylite | 7-10 Days |
| Multi-fit Loft Blinds |
NEXT DAY(CREAM) or 5 Days |
| Genuine RoofLite |
NEXT DAY(CREAM) or 5 Days |
| Genuine Dakstra |
NEXT DAY(CREAM) or 5 Days |
| Skyview |
NEXT DAY(CREAM) or 5 Days |
VALE VALUE RANGE
| Description | Lead Time |
|---|---|
| VALE VALUE for Velux |
NEXT DAY(CREAM) or 7-10 Days |
| VALE VALUE for Fakro |
NEXT DAY(CREAM) or 7-10 Days |
| VALE VALUE for Roto |
NEXT DAY(CREAM) or 7-10 Days |
| VALE VALUE for Keylite |
NEXT DAY(CREAM) or 7-10 Days |
| VALE VALUE for Okpol |
NEXT DAY(CREAM) or 7-10 Days |
| VALE VALUE for Jeldwen |
NEXT DAY(CREAM) or 7-10 Days |
| VALE VALUE for Boulton & Paul |
NEXT DAY(CREAM) or 7-10 Days |
| VALE VALUE Standard window Blackout Roller Blinds and Translucent Roller blinds |
5-7 working Days |
| Vale Value Express Wooden Venetian Blinds |
NEXT DAYwith Priority Service |
| Vale Value Express Metal Venetian Blinds |
NEXT DAYwith Priority Service |
The Luxaflex & Sunway lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.
Luxaflex
| Description | Lead Time |
|---|---|
| Awnings | 4 Working Days |
| Duette & Plisse Blinds | 6 Working Days |
| Facette Blinds | 11 Working Days |
| Japanese Blinds | 18 Working Days |
| Litemaster | 6 Working Days |
| Memphis/PVC/Aluminium/Wood Verticals | 10-14 Working Days |
| Metal Venetian Blinds | 5-6 Working Days |
| Metal Venetian Blinds (Evolution Headrail) | 14 Working Days |
| Plantation Shutters | 40 Working Days |
| Roller Blinds | 5 Working Days |
| Roman Blinds | 15-20 Working Days |
| Silhouette Blinds | 18 Working Days |
| Vertical Textile Blinds | 10 Working Days |
| Wooden Venetian Blinds | 6 Working Days |
| Wooden Venetian Blinds (Custom Colour i.e. Dulux, Crown etc.) | 13 Working Days |
| Wooden Venetian Blinds (Evolution Headrail) | 12 Working Days |
Sunway
| Description | Lead Time |
|---|---|
| Basic/Rapid Wooden venetian Blinds | 4 Working Days |
| Metal Venetian Blinds | 5 Working Days |
| Roller Blinds | 5 Working days |
| Wooden Venetian Blinds | 6 Working Days |
|
Woven Wood Blinds |
3 Weeks |
| Multishade | 12 Working Days |
| Description | Lead Time |
|---|---|
| Swift Shelters & Gazebos Usually available From Stock | 1-2 days |
Please also note:- all deliverys should be check and if damaged should be signed for as damaged !
Next Day Delivery from our VALE VALUE RANGE & PRIORITY VELUX RANGE
All other Genuine Velux Blinds 7-10 Working Day Delivery
For orders under £50.00 a £4.95 charge will be made and for orders over £50.00 delivery will be made free to all UK postcode addresses via Parcel Force and will take 7-10 working days.
You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.
Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.
We cannot deliver to a PO Box.
If, for any reason, you decide that you wish to return the Velux blinds or change any information on your order, please note that we will raise a charge of £14.95 to cover our costs in arranging collection. This charge will apply in all instances unless the blinds that you receive are different to those ordered or are damaged/faulty upon receipt
We will send returns labels to you, when these arrive, affix the label to the original packing, seal/secure the blinds, and take into any Post Office for return to Velux.
All blinds will be delivered by Parcel Force, shoul no one be available Parcel Force will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online at www.parcelforce.com
If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you.info@valeblindsdirect.co.uk
All Customers outside of UK mainland including Southern Ireland :-If you wish to return a product please contact us First
If you have recieved a product that we have supplied and we have made an error then Vale Blinds Direct Ltd will arrange carriage,unfortunatly if it is a client error Vale Blinds Diract Ltd will not be liable for transpoertation cost.
If you have any queries, please contact us at info@valeblindsdirect.co.uk
We endeavour to offer a friendly and helpful services at all times and hope the above guidelines clarify all delivery and return procedures.
Alan & Sharon Mellor
