Delivery Information
Delivery is FREE of charge if order value is over £75.00 UK Mainland and Northern Ireland,(£4.80 for orders under £75.00)
All Product to Southern Ireland Including Velux are charged at a standard rate of £24.50 Per Order, Please contact us if you are outside these areas.
Please note the lead times below are supplied as a guide only and may change during the month.
Loft Blinds
| Description | Lead Time |
|---|---|
| All Genuine Velux Blinds | 7-10 Days |
| Genuine Velux Blinds: - (Light Beige (1085) & White (1025) Velux Blinds) Not Whiteline,Solar or electric | NEXT DAY |
| Genuine Colt Roto Loft Blinds | NEXT DAY (Unless otherwise stated) |
| Genuine Fakro Loft Blinds | 2-3 Days (Unless otherwise advised) |
| Genuine Keylite | All 7-10 Days (apart from Venetians which take 3-4 weeks) |
| Multi-fit Loft Blinds | Cream - NEXT DAY (or 5-7 Days) |
| Genuine RoofLITE | Cream - NEXT DAY (or 5-7 Days) |
| Genuine Dakstra | Cream - NEXT DAY (or 5-7 Days) |
| Skyview | 5 Days |
VALE VALUE RANGE
| Description | Lead Time |
|---|---|
| VALE VALUE for Velux | Cream & White - NEXT DAY** (or 7-10 Days) |
| VALE VALUE for Fakro | Cream & White - NEXT DAY** (or 7-10 Days) |
| VALE VALUE for Roto | Cream & White - NEXT DAY** (or 7-10 Days) |
| VALE VALUE for Keylite | Cream & White - NEXT DAY** (or 7-10 Days) |
| VALE VALUE for Okpol | Cream & White - NEXT DAY** (or 7-10 Days) |
| VALE VALUE for Jeldwen | 7-10 Days |
| VALE VALUE for Boulton & Paul | 7-10 Days |
| VALE VALUE Standard window Blackout Roller Blinds and Translucent Roller blinds | 7-10 Working Days |
| Vale Value Express Wooden Venetian Blinds | NEXT DAY (with priority service) |
| Vale Value Express Metal Venetian Blinds | NEXT DAY (with priority service) |
| VALE VALUE for Dakstra | Cream & White - NEXT DAY** (or 3-5 Days) |
| VALE VALUE for RoofLITE | Cream & White - NEXT DAY** (or 3-5 Days) |
**Please note that the last orders for ‘Next Day’ products need to be with us no later than 11:00am
The Luxaflex & Sunway lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.
| Description | Lead Time |
|---|---|
| Awnings | 5 Working Days |
| Duette & Plisse Blinds | 10 Working Days |
| Facette Blinds | 12 Working Days |
| Japanese Blinds | 15 Working Days |
| Litemaster | 6 Working Days |
| Memphis/PVC/Aluminium/Wood Verticals | 12-15 Working Days |
| Metal Venetian Blinds | 25mm 7 (50mm) 12 Working Days |
| Metal Venetian Blinds (Evolution Headrail) | 7 Working Days |
| Plantation Shutters | 40 Working Days |
| Roller Blinds | 6 Working Days |
| Roman Blinds | 18-20 Working Days |
| Silhouette Blinds | 18 Working Days |
| Vertical Textile Blinds | 12 Working Days |
| Wooden Venetian Blinds | 7 Working Days |
| Wooden Venetian Blinds (Custom Colour i.e. Dulux, Crown etc.) | 15 Working Days |
| Wooden Venetian Blinds (Evolution Headrail) | 14 Working Days |
Sunway
The Luxaflex & Sunway lead times below are working days from receipt of order to delivery of goods. Please note these are supplied as a guide only and may change during the month.
| Description | Lead Time |
|---|---|
| Basic/Rapid Wooden venetian Blinds | 4 Working Days |
| Metal Venetian Blinds | 7 Working Days |
| Roller Blinds | 7 Working days |
| Wooden Venetian Blinds | 4-7 Working Days |
| Woven Wood Blinds | 15 Working Days |
| Multishade | 12 Working Days |
| Description | Lead Time |
|---|---|
| Swift Shelters & Gazebos Usually available From Stock | 1-2 days |
Please also note: all deliveries should be check and if damaged should be signed for as damaged!
Next Day Delivery from our VALE VALUE RANGE & PRIORITY VELUX RANGE
Next Working Day Delivery is usually made by Parcel Force, If an order is placed by 1 pm (genuine Velux Blinds) or 11.00am (vale Value Loft Blinds) delivery should be made the next working day, should no one be available Parcel Force will leave a card stating the time they tried to deliver, a parcel/tracking number, you will then be able top track your parcel status online at www.parcelforce.com
On orders that contain items with different lead times,delivery will usually be the longest lead time.Unfortunately we do not split orders for delivery. If you require items to be delivered at different times (i.e.Next day products and other products) separate orders must be placed.
All other Genuine Velux Blinds 7-10 Working Day Delivery
For orders under £75.00 a £4.80 charge will be made and for orders over £75.00 delivery will be made free to all UK postcode addresses via Parcel Force and will take 7-10 working days.
You can, if you wish, have the blinds delivered to a work address, please give these details at the time of the order. A full correct postcode is essential.
Orders placed on a Friday after 3.30pm will be delivered approximately 7-10 Days from the following Monday Deliveries are not made on a Saturday Sunday or Bank/Public Holidays. Please take that into account when placing your order.
We cannot deliver to a PO Box.
If, for any reason, you decide that you wish to return the Velux blinds or change any information on your order, please note that we will raise a charge of £14.95 to cover our costs in arranging collection. This charge will apply in all instances unless the blinds that you receive are different to those ordered or are damaged/faulty upon receipt
We will send returns labels to you, when these arrive, affix the label to the original packing, seal/secure the blinds, and take into any Post Office for return to Velux.
All blinds will be delivered by Parcel Force, shoul no one be available Parcel Force will leave a card stating the time they tried to deliver and a parcel/tracking number, you will them be able to track your parcel status online at www.parcelforce.com
If you would like us to track your order, please leave at least 7 working days from the day the order was placed then email us and we will look into it for you.info@valeblindsdirect.co.uk
All Customers outside of UK mainland including Southern Ireland :-If you wish to return a product please contact us First
If you have recieved a product that we have supplied and we have made an error then Vale Blinds Direct Ltd will arrange carriage,unfortunatly if it is a client error Vale Blinds Diract Ltd will not be liable for transpoertation cost.
If you have any queries, please contact us at info@valeblindsdirect.co.uk
We endeavour to offer a friendly and helpful services at all times and hope the above guidelines clarify all delivery and return procedures.
